Refund policy

Refunds/ Returns -

• Unfortunately at the time The Queen's Stash is not doing refunds , all sales are final!! 
• The queen's stash does not allow returns like referenced ALL SALES ARE FINAL!   ** however if product is damaged or incorrect we can make an exception if contacted before 30days of purchasing. 

IF YOU BUY A VAPE PEN THAT CAME WITH INTERNAL DAMAGE WE CAN ONLY EXCHANGE 5 DAYS AFTER PURCHASE,MUST SEND PROOF TO OUR EMAIL! WE WILL NOT REPLACE PEN IF YOU CAUSED INTENTIONAL DAMAGE TOWARDS BATTERY! THOSE ARE THE ONLY WE WILL REPLACE BATTERY NO EXCEPTIONS!

• ***WHEN YOU PLACE AN ORDER WITH US YOU ARE AGREEING TO OUR STORE POLICIES***

         Please Email us at thequeensstash@gmail.com to connect to our Customer Care Agents to further assist you , at high volume response time frame is no longer than 24-48hours. Customer Care hours Are MON- FRI 9AM-6PM CLOSED ON WEEKENDS SAT-SUN

Thank you -

xoxo

Queenstash Management❤️